Phones (Cisco) →
Using your phone →
1.4. Conference Calls
Placing Conference Calls
There are two ways to create a conference call. You can either initiate a conference call directly using the Confrn soft key option, or you can initiate a conference call while multiple calls are in progress, adding all parties (up to a maximum of three) to the conference call.
To initiate a conference call:
Press the more soft key and then press the Confrn soft key (this will automatically select a new line and place the other party on hold).
Dial the 3-digit extension or 9 + (local or long distance number).
When the party answers, press the Confrn soft key again and the party will be added to the conference call.
Repeat steps 1 through 3 to add additional parties to the conference call. A maximum of three people can be in one conference call (including you).
To initiate a conference call while multiple calls are in progress:
Highlight a call using the SCROLL key.
Press the more soft key twice.
Press the Join soft key. That call will be placed on hold while you connect another party into the conference call.
Repeat steps 1 – 3 until all the parties you want to include in the conference call have been added (maximum of three parties, including yourself).
Items to Consider for Conference Calls
Note: To place a conference call on hold, press the Hold soft key (the other parties can talk among themselves but they cannot hear you).
- Once the conference call initiator disconnects, no new conferees can be added
When you place a call on hold, the other callers will hear music playing in the background. Consider using the mute instead of hold to avoid disrupting other callers.
To abandon the addition of a conferee, press the Line button.
You can see a list of participants in the conference call by pressing the more soft key followed by the ConfList soft key. The initiator of the conference call will be marked with an asterisk (*). You can remove a conference caller while viewing the conference caller list by using the SCROLL key to highlight their name and then pressing the Remove soft key.
If you are using the Join soft key to create a conference call, all conferees must be on the same line. You can use the Trnsfer soft key to transfer a call from one line to another and then add them with the Join soft key.To place a conference call on speakerphone, press the SPEAKER button.
To mute a conference call on speakerphone, press the MUTE button to turn off the microphone.